If you have any questions or comments about an order, would like to learn more about our products, or would like to inquire about wholesale prices to qualified retailers, please contact our customer service department by phone at 1-919-989-9458. (You may also mail D&R Tobacco at P.O. Box 609, Smithfield, NC 27577, or e-mail us at dandrhsd@embarqmail.com).

Please contact our customer service department if you need advice and assistance selecting a tobacco, cigarette tube or machine. We would be happy to walk you through proper operation of your cigarette making machine purchase (by telephone or email).

If your machine requires service or repair return it to: ARBRO INC. 1790 Main St. #13, Keeseville, NY 12944.

If your tube machine requires service and your purchase from us has been over thirty days, return it directly to the manufacturer as specified in the instruction booklet.